Expire Account Lockout

Expire an active account-level lockout.

Available to: Organization administrators

Environments: Demo

Rate Limit: No endpoint-specific limit

This endpoint allows you to immediately expire an active trading lockout for a single account in your organization. Traders use manual lockouts to pause their trading activity for a specified amount of time. Since traders can’t cancel their own lockouts, only an organization administrator can unlock the account before the lockout expires.

When the lockout is expired:

• Trading is re-enabled immediately on the specified account
• Other locked accounts belonging to the same user are not affected

Use the optional notes field to record a reason for the unlock (e.g., “Trader requested early unlock”).

If the account doesn’t have an active lockout, the request still succeeds without making any changes.

To expire all active lockouts for a user at once, use expireAllAccountLockouts instead.

Common Failure Scenarios

• The caller isn’t an organization administrator
• The account doesn’t belong to the caller’s organization
• The account doesn’t exist
• The user doesn’t exist

All responses return HTTP 200. Errors are indicated by ok: false and an errorText field in the response body.

Error Messages

Related Endpoints

• Use accountLockoutStatus to check whether accounts are currently locked
• Use createAccountLockout to lock a specific account (traders, own account only)
• Use expireAllAccountLockouts to unlock all accounts for a user (organization administrators only)

Note: The expireAccountLockout and expireAllAccountLockouts endpoints replace expireUserLockout.