> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://partner.ninjatrader.com/eval/api/rest-api-endpoints/users/change-user-status/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://partner.ninjatrader.com/_mcp/server.

# Change User Status

POST https://live.tradovateapi.com/v1/user/changeuserstatus
Content-Type: application/json

### Downgrade a user from professional to non-professional.**Available to:** The organization's master account owner**Environments:** Live**[Rate Limit](/eval/overview/core-concepts/rate-limits):** No endpoint-specific limitChange a user's classification from professional to non-professional. This is the downgrade step when a Live subaccount is offboarded back to Demo. Only the master account owner can change the professional classification, and only in this direction. Setting a user back to professional isn't permitted through this endpoint; it happens when the user's trading permission is approved.To downgrade, send the user's `userId`, their current `status`, and `professional` set to `false`. Send the status the user already has rather than a fixed value: the endpoint writes `status` on every call it accepts, and also when it rejects an attempt to set a user back to professional, so a hardcoded value silently changes it.The endpoint changes the classification only; it doesn't expire the user's market-data subscriptions. A professional user holds professional market-data subscriptions that no longer apply once they're non-professional, so expire those separately by calling [`expireMarketDataSubscription`](/eval/api/rest-api-endpoints/users/expire-market-data-subscription).You can't downgrade a user who has an active Live subaccount.A rejected change returns `HTTP 200` with `errorText` set, not an error status. Check `errorText` to confirm the classification change succeeded.For the full offboarding workflow, including the market-data and entitlement handoff, see [Changing Users Between Demo and Live](/eval/overview/prop-firm-management/changing-users-from-demo-to-live).**Common Failure Scenarios**- The caller isn't the master account owner. Only the master account owner can change the professional classification.
- The request tries to set the user back to professional. Upgrades aren't permitted through this endpoint.
- The user has an active Live subaccount. Downgrade the user once the Live subaccount is no longer active.**Error Messages**A failed request returns one of these messages:| Message                                                                                                    | Response             | Trigger                                                                       |
| ---------------------------------------------------------------------------------------------------------- | -------------------- | ----------------------------------------------------------------------------- |
| `"Cannot change professional status: only the master account owner may change this flag"`                  | 200 (in `errorText`) | The caller is an organization administrator but not the master account owner. |
| `"Cannot change professional status: setting a trader to professional is not permitted through this flow"` | 200 (in `errorText`) | The request tries to change the user from non-professional to professional.   |
| `"Cannot change professional status: trader has an active live subaccount"`                                | 200 (in `errorText`) | The user has an active Live subaccount.                                       |**Related Resources**- To expire the user's professional market-data subscriptions after the downgrade, see [`expireMarketDataSubscription`](/eval/api/rest-api-endpoints/users/expire-market-data-subscription).
- For the full Demo-to-Live and Live-to-Demo workflow, see [Changing Users Between Demo and Live](/eval/overview/prop-firm-management/changing-users-from-demo-to-live).

Reference: https://partner.ninjatrader.com/eval/api/rest-api-endpoints/users/change-user-status

## Authentication

- `Authorization` header (bearer token, required) — Bearer authentication of the form `Bearer <token>`, where token is your auth token.

## Request

### Body (application/json)

This endpoint expects a ChangeUserStatus.

- `userId` (long, required)
- `status` (enum, required) — Active, Closed, Initiated, TemporaryLocked, UnconfirmedEmail
  - Allowed values: `Active`, `Closed`, `Initiated`, `TemporaryLocked`, `UnconfirmedEmail`
- `professional` (boolean, required)

## Response

### 200

UserStatusMessage

- `errorText` (string, optional) — Non-empty if the request failed
- `status` (enum, optional) — Active, Closed, Initiated, TemporaryLocked, UnconfirmedEmail
  - Allowed values: `Active`, `Closed`, `Initiated`, `TemporaryLocked`, `UnconfirmedEmail`

## Examples

**Request**

```json
{
  "userId": 1,
  "status": "Active",
  "professional": true
}
```

**Response**

```json
{
  "errorText": "string",
  "status": "Active"
}
```

**SDK Code**

```python
import requests

url = "https://live.tradovateapi.com/v1/user/changeuserstatus"

payload = {
    "userId": 1,
    "status": "Active",
    "professional": True
}
headers = {
    "Authorization": "Bearer <token>",
    "Content-Type": "application/json"
}

response = requests.post(url, json=payload, headers=headers)

print(response.json())
```

```javascript
const url = 'https://live.tradovateapi.com/v1/user/changeuserstatus';
const options = {
  method: 'POST',
  headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
  body: '{"userId":1,"status":"Active","professional":true}'
};

try {
  const response = await fetch(url, options);
  const data = await response.json();
  console.log(data);
} catch (error) {
  console.error(error);
}
```

```go
package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://live.tradovateapi.com/v1/user/changeuserstatus"

	payload := strings.NewReader("{\n  \"userId\": 1,\n  \"status\": \"Active\",\n  \"professional\": true\n}")

	req, _ := http.NewRequest("POST", url, payload)

	req.Header.Add("Authorization", "Bearer <token>")
	req.Header.Add("Content-Type", "application/json")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(res)
	fmt.Println(string(body))

}
```

```ruby
require 'uri'
require 'net/http'

url = URI("https://live.tradovateapi.com/v1/user/changeuserstatus")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n  \"userId\": 1,\n  \"status\": \"Active\",\n  \"professional\": true\n}"

response = http.request(request)
puts response.read_body
```

```java
import com.mashape.unirest.http.HttpResponse;
import com.mashape.unirest.http.Unirest;

HttpResponse<String> response = Unirest.post("https://live.tradovateapi.com/v1/user/changeuserstatus")
  .header("Authorization", "Bearer <token>")
  .header("Content-Type", "application/json")
  .body("{\n  \"userId\": 1,\n  \"status\": \"Active\",\n  \"professional\": true\n}")
  .asString();
```

```php
<?php
require_once('vendor/autoload.php');

$client = new \GuzzleHttp\Client();

$response = $client->request('POST', 'https://live.tradovateapi.com/v1/user/changeuserstatus', [
  'body' => '{
  "userId": 1,
  "status": "Active",
  "professional": true
}',
  'headers' => [
    'Authorization' => 'Bearer <token>',
    'Content-Type' => 'application/json',
  ],
]);

echo $response->getBody();
```

```csharp
using RestSharp;

var client = new RestClient("https://live.tradovateapi.com/v1/user/changeuserstatus");
var request = new RestRequest(Method.POST);
request.AddHeader("Authorization", "Bearer <token>");
request.AddHeader("Content-Type", "application/json");
request.AddParameter("application/json", "{\n  \"userId\": 1,\n  \"status\": \"Active\",\n  \"professional\": true\n}", ParameterType.RequestBody);
IRestResponse response = client.Execute(request);
```

```swift
import Foundation

let headers = [
  "Authorization": "Bearer <token>",
  "Content-Type": "application/json"
]
let parameters = [
  "userId": 1,
  "status": "Active",
  "professional": true
] as [String : Any]

let postData = JSONSerialization.data(withJSONObject: parameters, options: [])

let request = NSMutableURLRequest(url: NSURL(string: "https://live.tradovateapi.com/v1/user/changeuserstatus")! as URL,
                                        cachePolicy: .useProtocolCachePolicy,
                                    timeoutInterval: 10.0)
request.httpMethod = "POST"
request.allHTTPHeaderFields = headers
request.httpBody = postData as Data

let session = URLSession.shared
let dataTask = session.dataTask(with: request as URLRequest, completionHandler: { (data, response, error) -> Void in
  if (error != nil) {
    print(error as Any)
  } else {
    let httpResponse = response as? HTTPURLResponse
    print(httpResponse)
  }
})

dataTask.resume()
```